F.A.Q
Frequently Asked Questions
Is Fastflighthelp affiliated with any airline?
No.
Fastflighthelp is an independent travel assistance service. We are not affiliated with, endorsed by, or connected to any airline.
We help passengers by providing human-assisted support when airlines are difficult to reach.
Are you American Airlines / Delta / United customer service?
No.
Fastflighthelp is not an airline and does not represent any airline.
We assist passengers in communicating with airlines and understanding available options based on airline policies.
What exactly do I get for the $25 service fee?
The flat $25 service fee covers:
• Human time and expertise
• Assistance in dealing with airline-related issues
• Help understanding next steps and options
The fee is for service and effort, not for guaranteed outcomes.
Do you guarantee refunds, rebookings, or changes?
No guarantees.
Final decisions regarding refunds, rebookings, or changes are made solely by airlines and depend on their policies.
Fastflighthelp provides best-effort assistance to help you get clear answers and possible solutions without waiting on hold.
Why should I pay $25 instead of contacting the airline for free?
Many passengers experience:
• Long hold times
• Chatbot loops
• Delayed or unclear responses
Fastflighthelp is designed for passengers who prefer human help, faster clarity, and less stress instead of waiting for free support.
Do you contact the airline on my behalf?
With your permission, we may assist in communicating with the airline or guide you on how to proceed.
We do not impersonate airlines or claim airline authority.
Can Fastflighthelp book new flights for me?
Yes, we provide live human-assisted booking support.
We help you:
• Understand fare rules
• Avoid bookings that become costly to change later
• Make informed booking decisions
Fastflighthelp is not a ticket seller or travel agency.
Why do some third-party services charge much more?
Some third-party services:
• Offer small savings upfront
• Charge high fees when changes or cancellations are needed
Fastflighthelp is transparent:
• Flat $25 service fee
• No hidden charges
• Clear disclosure of independence
Is Fastflighthelp available worldwide?
Fastflighthelp primarily assists passengers dealing with U.S. and international airlines, depending on availability and issue type.
Support is provided in English.
What if my issue cannot be resolved?
Even if an airline cannot approve a request, Fastflighthelp aims to:
• Save you time
• Provide clarity
• Explain next steps
The service fee covers the assistance provided, regardless of outcome.
Is my information safe?
Yes.
We take privacy seriously and only use your information to assist with your request. We do not store full payment card details.
Legal Disclaimer
Fastflighthelp is an independent travel assistance service and is not affiliated with, endorsed by, or connected to any airline. Airline decisions are subject to airline policies.